Legal notice

Legal Notice

Last updated: 8 September 2026

This Legal Notice applies to the KONG+ website and online store.

By accessing or using our website, you agree to comply with the terms set out in this notice, as well as our Terms of Service, Privacy Policy, Shipping Policy and Return & Refund Policy.

1. Business Information

Business name: KONG+
Business type: Sole Trader
Email: support@kongplus.shop
Website: https://kongplus.shop/

Please replace the information above with your actual business details before publishing this notice.

2. Website Operator

The KONG+ website is operated by the business identified above.

KONG+ is responsible for the operation of this online store and for providing customer support in relation to orders placed through the website.

3. Intellectual Property

Unless otherwise stated, all content appearing on the KONG+ website is owned by or licensed to KONG+.

This includes, but is not limited to:

KONG+ name and logo
Product designs and artwork
Photographs and images
Graphics
Website design and layout
Product descriptions
Written content
Marketing materials

You may view and use the website for your personal, non-commercial purposes.

You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit KONG+ content without our prior written permission.

4. Product Designs and Artwork

KONG+ creates and/or commissions artwork and designs used on our products.

Unauthorised reproduction, resale or commercial use of our designs, artwork or branding is prohibited.

Where third-party trademarks, brands, characters or other protected material appear in content submitted by customers, the customer is responsible for ensuring that they have the necessary rights or permissions.

5. Customer-Submitted Content

Some KONG+ products allow customers to upload images, artwork or text for personalisation.

Customers remain responsible for the content they submit.

By submitting content, you confirm that you have the necessary rights or permission to use that content and that its use does not infringe another person's copyright, trademark, privacy or other legal rights.

KONG+ may refuse or cancel orders containing content that we reasonably believe may infringe intellectual property rights or applicable law.

6. Website Content

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, we do not guarantee that all website content will always be complete, accurate, current or free from errors.

Product photographs are provided for illustrative purposes. Actual products may have minor differences in colour or appearance depending on manufacturing processes and screen settings.

7. Third-Party Services

KONG+ uses third-party services to operate and fulfil our online store.

These may include:

Shopify
Printful
Payment processors
Delivery and courier services
Website, analytics and marketing service providers

Third-party services may have their own terms, conditions and privacy policies.

KONG+ is not responsible for the independent operation, availability or policies of third-party services beyond our reasonable control.

8. Links to Third-Party Websites

Our website may contain links to websites operated by third parties.

These links may be provided for convenience or additional information.

KONG+ does not control third-party websites and is not responsible for their content, security, availability or privacy practices.

Visiting third-party websites is at your own risk.

9. Website Availability

We aim to keep the KONG+ website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues or circumstances outside our reasonable control.

10. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited under applicable law.

Subject to your statutory rights, KONG+ will not be responsible for indirect or unforeseeable losses arising from your use of the website.

Nothing in this notice affects your legal rights as a consumer, including rights relating to faulty, defective or incorrectly described products.

11. Privacy and Personal Data

KONG+ respects your privacy.

Personal information collected through our website is handled in accordance with our Privacy Policy.

Where necessary to process and fulfil an order, customer information may be shared with relevant service providers, such as payment processors, fulfilment providers and delivery companies.

12. Governing Law

This Legal Notice is governed by the laws of England and Wales, unless applicable consumer protection law requires otherwise.

Any disputes will be subject to the applicable courts and legal requirements of the relevant jurisdiction.

13. Contact

If you have any questions regarding this Legal Notice, please contact:

KONG+

Email: ronaldkc+shopify@gmail.com